When a donation is marked as "pending", what does this mean?

A "pending" donation is a donation that has been initially authorized by a payment processor. Donations remain in a "pending" state until the donation amount is transferred to ammado. Once this transfer happens, the donation will change to a success state - this will be indicated by a green tick mark on the nonprofit statement.

Once a donation is successful, ammado can then pay out the amount to a nonprofit. Please note that payments are made to nonprofits monthly and only if the amount of successful donations exceeds €100 or its equivalent in other currencies. This is to minimize the costs associated with transactions. Please contact support@ammado.com if your organization would prefer to be paid sooner than when the amount exceeds €100 or equivalent.

Have more questions? Submit a request

Comments